Saturday 2 September 2006

Keep those cards and letters coming!

Stephen Taylor has a mole in the CBC who has informed him that the CBC has never received as many complaints about the work of reporter as they did over Christina Lawand's newsclip last month. I was still shocked to hear that only 118 people wrote or emailed. Still, politicians and media executives are accutely aware that for every person who writes in, there are many, many more who think the same thing but who don't express it, at least not to them. Never underestimate the power of a complaint!

Or a note of approval. I've actually sent a couple of emails to elected officials when I way particularly pleased with what they were doing. I think it's fair to say that an email can have more practical impact than a vote.

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